01
Identify the issue
Collect the order, account or ticket details.
Loading TarangNow…
Loading TarangNow…
We use optional Google Analytics and Microsoft Clarity measurement to improve the website, plus optional marketing measurement to understand campaigns. Necessary functions always remain active. Read our cookie policy.
Customer support solution
Give customers a natural first answer for common questions, then create a ticket or transfer to a person when the request needs a human.
Built for
Support and operations teams that receive repeat questions about orders, status, billing and account help.
Live conversation
Caller
Where is order TN-4821?TarangNow
I have that order. It left the warehouse this morning and is out for delivery today.Caller
Can someone call me if it is delayed?TarangNow
Yes. I have logged a callback if the status changes. Anything else I can help with?Agent action
Check the support system and explain status
Business outcome
Answer shared · ticket avoided
01
Collect the order, account or ticket details.
02
Look up status from connected support tools.
03
Answer directly, open a ticket, or transfer with context.
04
Store the transcript and outcome for the support team.
Where is my order, and when will it arrive?
Update a number, confirm a request, or explain a policy.
Transfer to a specialist with the transcript attached.
The reference needed to look up the case.
Status, refund, delay, billing or account change.
Answered, ticket created, or transferred.
Whether the customer still needs a person.
Sales
Answer inbound interest as it arrives, ask the questions your team already uses, and move qualified conversations into a booked demo or callback.
Open pageReal estate
Handle property enquiries on the phone, qualify budget and location, and book a site visit while the buyer is still on the call.
Open pageHealthcare
Help patients book, reschedule or ask routine clinic questions using approved rules. The agent does not diagnose, treat or handle emergencies.
Open pageRecruitment
Screen inbound candidates, collect role-specific answers, and schedule interviews without making hiring teams chase every first-round call.
Open pageFinancial operations
Run approved payment reminders, document collection and verification follow-ups with a clear record of what the customer committed to.
Open pageGive customers a natural first answer for common questions, then create a ticket or transfer to a person when the request needs a human.